Terms & Conditions

1.  Introduction

Welcome to Impact Service Group (“Company”, “we”, or “us”). By accessing or using our website (https://impactservicegroup.com) and related services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use immediately.

2.  Scope of Services

We offer HVAC repair and maintenance services. These services are subject to availability. Our coverage includes national and regional multi-site clients throughout the United States.

3.  User Obligations

By using our website, you agree to:

Provide accurate contact information when submitting requests (e.g., for consultation or service bids).

Use the site for lawful purposes and not engage in unauthorized activities that could harm the site or its users.

Refrain from misuse, including any form of data scraping or unauthorized commercial use.

4.  Service Requests and Contracts

Submitting a consultation or bid request does not create a binding contract. All services are subject to agreement terms specified in individual service contract

5.  Payment and Billing

Billing arrangements, including payment terms, are outlined in specific service agreements with customers. Late payments may incur additional fees as agreed upon in the respective contracts.

6.  Intellectual Property

All content on this website, including text, images, and trademarks, is the property of Helios Service Partners or its affiliates. Unauthorized use or reproduction is prohibited.

7.  Limitation of Liability

Helios Service Partners will not be held responsible for any direct or indirect damages resulting from the use of our website or services, except as required by law. This limitation includes delays or unavailability of services due to unforeseen events or circumstances beyond our control.

8.  Privacy

Your use of the website is subject to our Privacy Policy. We collect personal information to improve services, respond to inquiries, and manage accounts. For more details, please refer to the Privacy Policy.

9.  Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use constitutes acceptance of any revised terms.

10.  Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from your use of the website or our services shall be resolved in the appropriate courts of the jurisdiction where Helios operates.

11.  Contact Information

For inquiries related to these Terms and Conditions, please contact us at:

Impact Service Group

eMail: rwetchler@impactservicegroup.com