Partnering for Success:
Hear from Our Trusted Vendors

At Impact Service Group, we believe strong partnerships are the foundation of exceptional service. Our vetted vendor network is made up of top-tier professionals who share our commitment to quality, reliability, and customer satisfaction. Don’t just take our word for it—hear directly from our valued partners about their experience working with Impact, several of which have been partnered with us for many years. Whether you're considering joining our network or simply want to learn more about our collaborative approach, these testimonials highlight the benefits of partnering with us. 

We have been working with Impact for several years. Impact is great to work with because of their personal touch and ease of communication. I love that I have the same project manager contact for the various sites which makes it effortless to deal with any complication that may arise. Invoicing is streamlined, easy to complete, and payment for the work is posted in a timely manner. Honestly, I wish all the companies that I work with were this “user friendly”. 

I've been with Impact for over a decade. As always, the best part of working with you all is the relationships I have with the account managers. No call-centers to deal with, just real folks who understand HVAC. The fact that I can reach out to them at any time and get things fixed is a massive plus. 

Impact Service Group has been a great partner to our company since its inception in 2002. We have worked with Impact with full transparency on pricing limits and quotes to protect customers for over 20 years, which is crucial to everyone’s success. Their understanding and knowledge of this industry is very helpful. 

We have been working with Impact Service Group since 2021. Their staff is courteous and professional. There is comfort in knowing payment for work performed is reliable and on time. I look forward to continuing our relationship. 

We have been partners with Impact Service Group for the past 15 years. It’s been a great benefit for our team and our shared clients. The Impact staff are always responsive and easy to work with. The benefits they bring to us are good clients who want great service. Together we’ve grown to be the best choice for retail and commercial  clients in our area. 

We have been close partners with Impact for nearly 20 years. We work with many Facilities Companies across America and l rank Impact as # 1 with Customer Service and consideration for our Service Company. From top to bottom the staff are very considerate and very helpful in resolving any issues that may arise. Impact Service Group is heads above other companies we do business with and are always looking for ways to improve service to all the Customers they serve. 

After our 5-year partnership with Impact Service Group, we can wholeheartedly say that they have helped us grow. Impact’s professional staff communicate well and are a pleasure to work with. They are responsive to our needs as contractors while being mindful of the client’s needs as well. We look forward to partnering with them for many more years to come. 

We first started working with Impact Service Group in September 2005 and have been very fortunate to provide HVAC services to a number of their clients in the Southern California region over the past 20 years. Impact Service Group would be a reliable choice for any client or contractor and I would highly recommend them. Their commitment to service is evident based on their professionalism, work ethic and communication. They have an amazing team that is very knowledgeable about the technical aspect of the varied systems we service. Their entire team is very diligent about following up on every job through completion and is always a pleasure to work with. Impact Service Group is, without a doubt, a first-rate company! 

We have been partnering with Impact for over 20 years. Working as a trusted contractor for Impact’s commercial locations, we have continually benefited from the advantages of being part of such a professional network. Their efficient payment schedule and straightforward invoicing process make our collaboration smooth and reliable. We always know exactly who to contact for support, and their responsive team ensures that any issues or questions are promptly addressed. This level of coordination allows us to focus on what we do best—delivering top-tier HVAC service. 

In addition, Impact’s proactive service model enables us to help clients anticipate and even prevent equipment breakdowns through regular maintenance, creating a win-win scenario for everyone involved. It’s been a pleasure being part of such a well-managed and efficient network, where we can deliver exceptional service responsibly. 

I have had the privilege of working with Impact for over 7 years now. Impact’s relationship with their clients extends over decades. This allows us to pick up the phone and tell Impact what we need to get a quick turnaround, resulting in first-trip resolutions. The thing I enjoy most about working with Impact is the ability to get directly in contact with the account manager dealing with that client both during and even after hours. Their simple, easy process of IVR's and paperwork allows our techs to focus on the task at hand, which is getting the client up and running. They specialize in HVAC and the knowledge they bring to the table shows just that.

As a 17-year partner with Impact Service Group, I believe the success that Impact Service Group has achieved is due in large part to their staff’s ability to communicate effectively with contractors and customers. Managing customer expectations while providing the contractor with the necessary information to achieve a successful solution to a given problem. We value our partnership with Impact Service Group.

We’ve had the privilege of working with Impact Service Group for the past six years, and they’ve consistently been an essential partner for our HVAC business. Their knowledgeable team ensure that their customers’ HVAC systems are properly maintained and in operating condition to keep customers satisfied. Their work-delivery system is streamlined and concise, so we don’t have to make any guesses as to the work we have to perform, which leads to no surprises for their customers. Their transparent processes and customer-first attitude make them much more than just a service provider, they’re a trusted extension of our team and we’re grateful for the support they've provided over the years. We look forward to many more years of collaboration with them. 

Ready to partner with a company that values reliability, efficiency, and long-term success? Become an Impact Service Group vendor and gain access to a steady stream of opportunities, seamless workorder management, and a team that supports your success.